This policy explains how we, bodia. (Hereinafter referred to as “bodia”), use the personal information which you provide to us when using our service, including but not limited to our website and mobile application (jointly referred as “Website”). Please read this Privacy Policy and understand it before using our services. By visiting and/or ordering services on this Website/ mobile application, you agree and, where required, consent to the collection, use and transfer of your information as set out in this policy.
We collect personal information from you when you order goods or services from us or use our Website/ mobile application. We also collect information when you complete any customer survey. Website/ mobile applications usage information may also be collected using cookies (as defined below). Bodia will collect information that personally identifies you and/or your location, where required (this may include your name, email address, home address, telephone number, geo location, etc.), but only when you voluntarily give it to us. We collect this information exclusively to carry out the functions offered on the Website/ mobile application and to provide you with offers and information about bodia and other services we think you may be interested in. We might collect this personal information through: online food ordering; entry into competitions; subscribing to our newsletter; creating a user account; sending 'contact us / chat us' messages or other correspondence through the Website; or through advertising, research and direct marketing.
Some of the information collected will not personally identify you but will instead track your use of the Website so that we can better understand how the Website/ mobile application is used by customers and in turn enhance and improve your experience in ordering food. We may obtain this information by use of cookies. Cookies are a small data file transferred to your device that recognizes and identifies your device and allows your device to 'remember' information from the Website/ mobile application for future use. Cookies do not contain any information that personally identifies you and we do not use cookies in order to obtain such information - your personal information can only be obtained by bodia if you actively provide it to us. We may collect technical information from your mobile device or your use of our services through a mobile device, for example, location data and certain characteristics of, and performance data about your device, carrier/operating system including device and connection type, IP address, mobile payment methods, interaction with other retail technology such as use of NFC Tags, QR Codes or use of mobile vouchers. Your device and/or the web browser should allow you to refuse cookies if you wish by changing the settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Bodia will use all reasonable endeavors to maintain the security of your personal information and to protect your personal information from misuse, interference and loss and against unauthorized access, modification or disclosure. Bodia will destroy any personal information it holds about you which it no longer requires under the terms of this Privacy Policy. Where you have chosen a password to access certain services of the Website / application, you are responsible for keeping your password confidential. We recommend not sharing your password with anyone. Due to the nature of the internet, bodia does not provide any guarantee or warranty regarding the security of your personal information during transmission to us or storage by us and you acknowledge that you disclose your personal information to us at your own risk. Please contact us immediately if you become aware or have reason to believe there has been any unauthorized use of your personal information in connection with the Website/mobile application.
We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The third party service providers with respect to payment gateway and payment processing are all validated as compliant with the payment card industry standard (generally referred to as PCI compliant service providers).
We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your user name, password, or other security information for your Bodia account with anyone. If we receive instructions using your user name and password, we will consider that you have authorized the instructions.
You consent to bodia collecting and using your personal information for processing and delivering the order/s placed on the mobile application/website and any other service provided through the mobile application/website. In particular you expressly consent that bodia may disclose your personal information, including your name, email address, physical address and telephone number to riders delivering your order, either employed by bodia or by third parties providing delivery services to bodia. You consent to bodia using your personal information for advertising and direct marketing purposes in order to inform you about the Website and the goods and services it provides, or other matters that it believes will be of interest to you, bodia may disclose your personal information, and you consent to the disclosure of your personal information, to third parties engaged by bodia or other members of the bodia group to perform functions or provide products and services on our behalf such as processing payments, mail outs, debt collection, research, statistical information, marketing and direct or indirect advertising.
bodia reserves the right to disclose your personal information if it is required or authorized to do so by law, or, if it is reasonably necessary in its opinion to protect the rights or property of bodia or any third party, or to avoid injury to any person. If the bodia business is sold or merges with another entity then some or all of your personal information may be passed to a third party.
Bodia will use all reasonable endeavors to keep personal information it holds accurate, complete, up-to-date, relevant and not misleading. Please contact us if you would like to access the personal information bodia holds about you. We will use reasonable endeavors to provide a complete list of your personal information within a reasonable period of receipt of your request. Please email us if you would like to receive a copy of this information – support@bodia.in. Bodia reserves the right to charge a nominal fee for the processing of this request in accordance with local legislation. You may contact us to correct any of your personal information that is inaccurate, incomplete or out-of-date, or to request that your personal information be deleted. We will use reasonable endeavors to correct or delete your personal information as requested within a reasonable period of receipt of your request. Deletion of your account with bodia will not automatically delete the personal information held about you. If you would like bodia to delete all personal information together with the deletion of your account, please follow the steps mentioned-above. Please note that the deletion of your personal information from our database will result in us not being able to provide you with any services. If applicable, any legal requirement on us to maintain certain records of your personal information shall prevail over any of your requests. We may require you to prove your identity before providing you with copies of your personal information.
Bodia reserves the right to alter all or any part of this Privacy Policy. Any changes thereto will be notified via the Website/mobile application and, where appropriate, through e-mail notification.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: support@bodia.in.